FAQs – Aura Pet Shop

1. What types of products do you sell?

We specialize in pet products including toys, accessories, grooming items, and essentials for dogs, cats, and other pets.

2. Do you ship internationally?

Yes, we ship to most countries. Shipping fees and delivery times vary by location.

3. How long does shipping take?

Standard shipping usually takes 4–9 business days, depending on your location. Tracking details will be sent after your order is processed.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and Shopify’s secure payment options.

5. Can I return a product?

Yes, you may return unused items in original packaging within 30 days of delivery. Please check our Return Policy for details.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email.

7. How do I contact customer support?

You can reach us at 📧 info@aurapetshop.com and we’ll respond within 24–48 hours.